Amazin Return Services

Amazin Returns FBM (Fulfilled by Merchant) warehouse, the basic services usually fall into a few core categories. Here’s a breakdown of the essentials:

1. Inbound (Receiving)

Unloading deliveries from suppliers or manufacturers.
Checking shipments against packing lists or purchase orders.
Inspecting goods for damage or discrepancies.
Labeling (if not already barcoded or FNSKU-ready for marketplaces like Amazon).
Updating inventory in the warehouse management system (WMS).

2. Storage

Organized shelving, pallet racking, or bin storage.
Climate-controlled or secure areas if needed (e.g., apparel, food, or valuables).
Real-time inventory tracking (SKU, lot, batch, or serial numbers).
Cycle counting and periodic inventory reconciliation.

3. Order Processing

Receiving customer orders (from Shopify, WooCommerce, Amazon, etc.).
Picking items from storage (batch picking, zone picking, or pick-to-light).
Packing using proper materials (boxes, bubble wrap, poly mailers, etc.).
Applying shipping labels, invoices, and return slips.

4. Shipping

Carrier integrations (UPS, FedEx, USPS, DHL, regional carriers).
Rate shopping (choosing the lowest-cost or fastest option).
Same-day or next-day fulfillment cut-offs.
International shipping preparation (customs forms, HTS codes, duties/taxes).

5. Returns Management (Reverse Logistics)

Receiving customer returns.
Inspecting items (good, damaged, repack, refurbish, liquidate).
Restocking eligible items.
Processing refunds or exchanges.

6. Customer & Seller Support

Inventory visibility dashboards (real-time stock levels).
Order status and tracking updates.
Exception handling (lost, damaged, delayed shipments).
Compliance with marketplace SLAs (Amazon, Walmart, eBay, etc.).

7. Value-Added Services (Optional but Common)

Kitting and bundling (combining SKUs into sets).
Light assembly or customization.
Quality control checks.
Product relabeling, repackaging, or inserts (thank-you cards, promos).
Subscription box prep.